Business Analyst – ERP Finance & Procurement (EDI)

Our client is seeking a permanent Business Analyst to provide functional support across Finance and Procurement operations within a Microsoft Dynamics AX 2012 environment, with a secondary focus on EDI processes. This role sits at the intersection of business operations and enterprise technology, working closely with stakeholders from production staff through executive leadership to ensure smooth ERP performance and continuous process improvement. The position carries approximately 75% Finance and Procurement functional responsibility and 25% EDI support.

What you'll do

• Support and maintain Finance and Procurement modules within Microsoft Dynamics AX 2012, addressing day-to-day user needs and system incidents.
• Manage and resolve user tickets, application issues, and functional support requests in a timely and effective manner.
• Collaborate with external implementation partners and vendors to troubleshoot issues, coordinate enhancements, and support ongoing system initiatives.
• Serve as a functional liaison between business stakeholders at all levels, translating operational needs into clear system or process requirements.
• Assist with EDI-related activities including monitoring transactions, coordinating with trading partners, and supporting EDI troubleshooting efforts.
• Document business processes, functional requirements, and issue resolutions to support knowledge sharing and continuity.
• Participate in testing, validation, and rollout activities related to system changes or enhancements affecting Finance and Procurement workflows.

What we're looking for

• Strong functional experience with Microsoft Dynamics AX 2012 or D365 Finance in Finance and Procurement modules.
• Demonstrated ability to communicate effectively with a wide range of stakeholders, from frontline employees to executive leadership.
• Experience providing application support within an ERP environment, including ticket and incident management.
• Ability to actively listen, ask thoughtful questions, and translate business needs into actionable functional guidance.
• Some exposure to EDI processes and common transaction sets such as 856 and 940 is preferred.
• Familiarity with EDI platform providers or translation tools is a plus, though hands-on EDI mapping experience is not required.
• Prior experience working in a manufacturing or distribution environment is an advantage.

This role is with one of WorQflow Solutions' clients. Client details are shared with candidates during the recruiting process.

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